frequently Asked Questions
Opening an account with alexxamultitrade is simple. Just fill out the online application form on our website – www.alexxamultitrade.com- and a member of our team will contact you regarding what supporting documents we require.
alexxamultitrade takes the privacy and protection of its clients very seriously. We deploy the same certificate-based SSL cryptographic protocol used by the largest banks and online retailers for securing data submitted through the Personal Area and the Online Application. Do not hesitate to contact our team for additional information.
You can hold an account in USD only.
Accounts are usually opened within 24hrs when the correct supporting documents are submitted.
The trading sessions do not have daily opening and closing times. Each trader is welcome to trade Forex 24 hours a day from 21:00 GMT on Sunday until Friday 21:59 GMT.
We collect this information for our records and for regulatory reasons, it should not affect your application and you can be sure that all information is held safely. The financial background is simply required to establish that the customer pays a capital in accordance with your ability to pay.
The application is not received and the account is not activated, but you may always resume where you stopped by logging back on and entering the password you chose previously.
Contact us by phone on or send an mail to [email protected] and our representative will be glad to find solutions that best fit your situation.
To open a joint account, both the co-holders must complete the account opening form and send us an email stating you would like to open a joint account with the name of the other person.
You will find the withdrawal forms for your account in the Client zone section. To withdraw money you must have supplied the required documentation. A withdrawal to a bank account where initial deposits have been performed by credit cards will be executed back to credit card or to bank account at company’s discretion and policies and with regard to Anti Money Laundering (AML) regulations