The Client may deposit funds into the Client Account at any time during the course of this Agreement. Deposits will be accepted by bank transfer, Swift, E-wallet, debit / credit card or any other method of electronic money transfer (where the originator is the Client) acceptable by the Company from time to time. The Company shall credit the Client Account within one Business Day after the amount is cleared in the bank account of the Company with the relevant amount. The relevant amount will be net of any transfer fees or other charges incurred by the Company that are imposed by the Institution (or intermediary involved in the process) that holds the Funds.
The Company will not accept third party or anonymous payments of funds in the Client Account.
The client accepts that the Funds shall be deposited in his/her trading account only if the Company is satisfied that the sender of the Funds is the client or his/ her authorized representative; if the Company is not satisfied as to the above then the Company has the right to reject the Funds and return them to the remitter net of any transfer fees or other charges incurred by the Company, using the same transfer method as the one through which it originally received the Funds.
You will not be able to trade until your account has been activated.
Please note that deposits must be made only in the currency of your trading account.
Debit / Credit Cards
The Client can deposit funds into their margin account though our website once they have logged in to their personal account. We can accept the following debit and credit cards:
|Deposit Method||Currency||Fees / Commission||Processing Time|
How to fund your account
To fund your account with us, log in to alexxamultitrade™ portal by using your log in credentials that were send to you via email when registered with alexxamultitrade™ , proceed to funding > Deposit funds and click your choice of deposit method from the list available. We will send you an email with the login details of your alexxamultitrade™ Portal upon completing your registration – use those credentials. If you have lost your log in credentials, then you might have to email [email protected].
Additional information To be able to deposit funds into your trading account using credit/debit card method, we’ll need you to send us scanned copies (front and back) of your credit card, with the following items clearly shown on the copy:
- Name of Card Holder
- Last four digits of the card
- Expiration date
Credit/debit cards usually hold a monthly maximum spending limit of 20,000 units. Funds exceeding this level may be refunded to the card used for such deposit.
The Company will effect withdrawals of Client funds upon the receipt of an application for withdrawal made via the Company Online Trading System (if available at the time).
The client accepts that withdrawal of any part of the Funds shall be concluded using the same transfer method and the same remitter as the one which the Company originally received the Funds from; under such circumstances, the Company shall return the part of the Funds requested net of any transfer fees or other charges incurred by the Company.
The Company reserves the right to decline a withdrawal request of the Client asking for a specific transfer method and the Company has the right to suggest an alternative.
Upon the Company receiving an instruction from the Client to withdraw funds from the Client Account, the Company shall pay the funds the same day, if the following requirements are met:
A. The withdrawal instruction includes all necessary information (including but not limited to: Account No. Name, Amount, Currency);
B. The instruction is to make a bank transfer of funds to the account of the Client;
C. At the moment of payment, the Client’s Free Margin exceeds the amount specified in the withdrawal instruction including all payment charges.
D. The withdrawal request received outside the normal working hours, and shall be processed the next working day accordingly.
Withdrawals will only be effected towards the Client. The Company will not process withdrawals to any other third party or anonymous account.
The Company reserves the right to request additional information and/or documentation to satisfy itself that the request is legitimate. In addition, the Company reserves the right to reject such a request if it deems that this may not be legitimate. The client accepts that under such circumstances there may be a delay in processing the request.
All payment and transfer charges will be borne by the Client and the Company shall debit the Client Account for these charges.
The Company does not charge any fees for client deposit or withdrawals.
Clients making both deposit and withdrawals via Wire Transfers will be subject to the transferring bank(s) wiring fees.
The minimum withdrawal amount is 5 (five) USD or 5 (five) GBP or 5 (five) EUR subject to the client’s account currency.